Where can I find my referral?
The doctor sends the referral electronically to the right recipient, at the hospital or to a medical specialist.
At Helsenorge, you can see information about what happens after you have been referred. Here you will also find contact information for the hospitals and how you can contact them.
What is the normal processing time for referrals?
From Helsenorge: The treatment center that has received your referral must assess within 10 days whether you have the right to examination and/or treatment by a specialist. You will receive a reply with information on whether you have been assessed as having the right to healthcare or not.
What happens if the referral is refused?
A referral can be refused by those who assess whether you meet the medical requirements to receive examination or treatment in the public sector. There are national guidelines that hospitals must follow and there are certain requirements that must be met, e.g. a physical examination or other investigation before you can get an appointment at the hospital. It is therefore often necessary to carry out a physical examination and obtain health information prior to a referral. If your referral should be refused, then a new appointment with the doctor you were with is necessary if the need for further help is still there.
What if I want to cancel the appointment for which I have been referred?
Contact the place you are referred to, they will help you with this.
Can I be referred to a psychologist via video appointment?
The main rule is that referrals must take place during physical appointments. For a referral to a psychologist, it often takes more time than the 10 minutes set aside for a video lesson and it is therefore necessary to book an appointment in a clinic. If you have us for examination by one of our general practitioners and your illness is well described in your medical record with us, we can exceptionally help with a referral via video.
Can the doctors in Dr. Dropin refer to the public sector?
Yes, our doctors can be referred to both public and private health institutions. They have the same rights and authorizations as a public doctor.
Can chiropractors refer you?
Our chiropractors can also refer patients to medical specialists in both the public and private sectors, and to diagnostic imaging such as MRI, X-ray, and CT scans.
They can also issue sick leave certification for up to 12 weeks. Read more about what a chiropractor can help you with. See available appointments with a chiropractor or physiotherapist here.