Prescriptions

The general practitioners at Dr.Dropin can help you with prescribing most common prescriptions, but they will always make an individual assessment based on your symptoms and other regular medicines you use. Most prescriptions should be written after the doctor has performed a physical examination. When prescriptions are renewed or in the case of known symptoms, a doctor can assess the prescription through a digital consultation or video.

Our doctors cannot write prescriptions for A preparations. A-prescriptions used for ADHD (stimulant drugs) must be requested from a GP.

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What is a prescription?

A prescription is an official document issued by an authorized healthcare professional, usually a doctor, that grants permission to purchase or receive specific medications from a pharmacy. The prescription contains information about the prescribed medication, the dosage, any instructions for use, as well as the doctor's signature and contact information. Prescriptions are important to ensure the proper and safe administration of medications to patients.

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Hvit eller blå resept?

Medications can be prescribed on a "hvit" or "blå" prescription. White prescription is either for a short-term treatment where you have to cover costs yourself, or a drug that is so affordable that you do not get support for it. "Blå" prescription is for treatment you must have over a long period of time, most often for chronic diseases / conditions.

The names blue and white come from the color the paper prescriptions used to have, when the paper was either white or blue. Now it is no longer color but paragraphs that show whether you get the drug covered on a blue prescription or not.

If there is an indication, we at Dr.Dropin can give out a "blå" prescription, but then a doctor's appointment must be booked, physically or via video.

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Hvor finner jeg mine resepter?

An overview of your prescriptions can be found under "my prescriptions" on helsenorge.no, here you log in yourself via the website with bank ID. Only prescriptions printed electronically are displayed here, prescriptions in paper format are not registered here.

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Renewal of existing prescription

If you need more of a medicine that you have previously been prescribed, your doctor can renew the prescription you already have for this medicine. Most GPs can help you with this electronically by sending them a request via the website of the doctor's office, or calling the secretaries and they will make an appointment with the doctor. At Dr.Dropin, your doctor can renew and print prescriptions electronically.

Recipe for children and young people

For children under the age of 16, parents (or a person with parental rights) have access to an overview of prescriptions printed for the child. You must have the same registered address to have access to this. You will find the overview on helsenorge.no, you click on your name when you are logged in and indicate who you want to work on behalf of.
If the child is between 12 and 16 years old, the child can, together with a doctor, decide whether a prescription should be visible to parents and guardians or not. This is called guardianship reservation, and is not the same as locking the prescription for inspection.

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A-, B- og C- preparater

A preparations

These are drugs that are highly addictive. Examples are morphine and other opiates that act as pain relievers. All a-preparations are printed on a separate prescription and you must show identification when the medicine is collected.

B preparations

These are also drugs that are addictive, but not quite as strong as A preparations. Examples are valium, paralgin forte and sleeping pills. You must also show identification when collecting these medicines.

C preparations

C preparations are all other medicines that require a prescription to buy. For example, antibiotics, birth control pills, cortisone and asthma sprays.

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Norwegian Prescriptions Abroad

Are you traveling and wondering if your Norwegian prescription is valid? It's important to be aware that a prescription issued by a Norwegian doctor, whether from your regular GP or an online doctor like Dr.Dropin, will rarely be accepted by a pharmacy abroad.

This is primarily due to two reasons:

No International Registries: There isn't a common, international database where foreign pharmacies can verify the validity of a Norwegian doctor's prescription or identity.
Varying National Regulations: Every country has its own laws and regulations for medications. A drug that is common in Norway might have a different classification, strength, or even be illegal in another country, even if it's standard here.

As the Norwegian health portal Helsenorge clearly states: "You cannot expect your Norwegian prescriptions to be valid in other countries. Foreign pharmacies also do not have access to our e-prescriptions. Therefore, make sure you bring enough medication with you." This means that while our doctors can assess your medical situation via video consultation and provide advice, we cannot guarantee that a prescription issued will be accepted where you are.

What should you do?

Bring Enough Medication: The safest solution is to bring a sufficient quantity of your regular medications for your entire trip. Make sure the medications are in their original packaging.
Contact a Local Doctor if Needed: Should you require a prescription during your stay abroad, or for conditions that require a physical examination and tests (such as urinary tract infections or strep throat), the best advice is to consult a local doctor. They can diagnose you and issue a valid prescription according to local regulations.
Travel Insurance: Remember to contact your travel insurance provider for guidance on accessing healthcare services in the country you are in.

We at Dr.Dropin are here to provide you with advice and guidance no matter where you are, but when it comes to prescriptions abroad, it's crucial to be aware of the limitations.

For more detailed information, please refer to Helsenorge's pages on travel and medication.

Overview over our clinics

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Where can I pick up my prescriptions?

Our doctors only write digital prescriptions, which can be picked up in all Norwegian pharmacies.

What prescriptions can I get?

Here you will find the list of all the prescriptions you can get digitally.

The doctors at Dr.Dropin does not prescribe A or B type medications (strong painkillers and addictive medicines)

Can I get a prescription for regular medicines from Dr. Dropin?

Yes, our doctors can renew prescriptions for regular medicines after a consultation.

Can others get a prescription for me?

Others can only pick up prescriptions for you if they present a power of attorney and ID at the counter in the pharmacy, mainly you have to pick up prescriptions yourself and present your own ID when picking up. Parents or guardians can pick up for their children.

Can I use my prescriptions abroad?

No, you cannot expect Norwegian prescriptions to be valid abroad. Even though we at Dr.Dropin can issue an "international prescription" on paper and send it digitally as a PDF, there's no international database to verify its validity. Each country has its own rules for medications. This means a Norwegian prescription will rarely work at a foreign pharmacy.

What should you do?

Bring enough medication: Make sure you bring enough of your regular medications in their original packaging for your entire trip.

Contact a local doctor if needed: If you need a prescription abroad, you must consult a local doctor where you are.

Contact your travel insurance: Your travel insurance can guide you on accessing healthcare services abroad.

How long are prescriptions valid?

In general, prescriptions are valid for 1 year, as long as you have several deliveries left on it. The exception is birth control pills or other hormonal contraception, prescriptions for these drugs are valid for 3 years.

Do I have to use a prescription if my doctor has prescribed it for me?

No, sometimes you arrange a "wait and see prescription" with the doctor, where the prescription is ready for 1-2 weeks. If it has not been retrieved by that time, it is no longer valid. It is your choice whether you want to use prescribed medication or not, but then it is also your responsibility if you get worse from the disease the medication was prescribed for.

What can Dr.Dropin help me with?

We can help you with most things a GP or emergency room can.

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In case of emergency, or life threatening injuries, please call 113

What happens if I miss my appointment?

If you realize that you’re not going to make your appointment, you can easily cancel it through the link you received on SMS – within 24 hours.

You can then book a new appointment, without any extra costs.

Do you upload information from the appointment to my medical record?

If you want your regular doctor to be informed about the topic and content of your appointment with Dr.Dropin, the doctor who treated you will send this information to your regular doctor.

How do you process my personal health data?

All personal data are processed according to strict Norwegian privacy regulations.

In short, only relevant personal health data is stored, in case they are needed for further treatment. All other information is automatically deleted after the consultation.

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Can I change or cancel my appointment?

Cancellations and changes must be made no later than 24 hours before the appointment begins to avoid being invoiced in full.

Where can I find Dr. Dropin General Practitioner

You can see an overview of our clinics here

We have general practitioners with appointments on the same day in Oslo, Sandvika, Bergen, Trondheim and Stavanger. We are available globally on video.

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Can I take tests with Dr. Dropin?

Yes, we carry out various types of tests, including blood tests, urine tests, tissue tests and cervical smears. The general practitioners have the same type of tests as you find in the public sector and as long as they are medically indicated, they are covered by Helfo in the same way as the public sector. You pay only for the consultation. You can read more about samples here.

Can I use my insurance with Dr. Dropin?

Yes, Dr.Dropin has an agreement with the vast majority of insurance companies in Norway. You can read more about our insurance contracts here.

Is Dr.Dropin open on weekends and public holidays?

Opening hours vary from clinic to clinic. You will find updated opening times on the website and in the app. We will publish the opening hours well in advance of weekends and public holidays.

Our video service is open to everyone at 08-22, 365 days a year.

See our availability here.

How to find a good public GP?

We recommend using the GP list on helsenorge.no to find a public GP who has available capacity. You can also consider Dr.Dropin as a supplement to your GP for quick access to health care.

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When should I see a doctor?

You should see a doctor if you experience persistent or disturbing symptoms, have acute complaints or need advice about health and illness.

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What is the difference between a general practitioner and a specialist?

https://booking.drdropin.no/A general practitioner is your first point of contact for health problems and can treat most common illnesses. A specialist has specialist expertise in a specific medical area and treats more complex conditions.

See available appointments with general practitioners, dermatologists and gynecologists here.

Which vaccines do I need as an adult?

Adults should consider vaccines against, among other things, diphtheria, tetanus, whooping cough, polio, influenza, pneumococcal disease and HPV. Contact Dr. Dropin for advice on which vaccines are relevant for you.

If you know which vaccines you need, you can easily get a prescription via the self-service form here.

Does Dr. Dropin offer home visits?

Dr. Dropin does not currently offer home visits, but we have several clinics centrally located and offer video consultations as an alternative.

See our availability here.

What do I do if I do not understand the doctor's advice?

Don't be afraid to ask questions if you don't understand something. You can also ask the doctor to explain in a different way or write down important information.